Legal Document

299 vat Terms and Conditions

This document sets out all the rules for using the 299 vat platform, the rights and responsibilities of users, and the terms governing our services.

Last updated: January 2025

These terms and conditions form a legally binding agreement between the 299 vat platform and its users. By accessing the site, creating an account, or using any of our services, you are considered to have fully accepted these terms. Please read this document carefully before using the site. To learn more about our services, our goals, and our company, visit the About Us page.

1 Definitions and Scope

The meanings of certain terms used in this document are clarified below to avoid any confusion while reading.

  • "Platform" or "Site" refers to the 299 vat website and all its services.
  • "User" or "Member" refers to anyone who has registered on the site or is using its services.
  • "Account" refers to each member's individual registered profile.
  • "Bonus" refers to any incentive or financial benefit offered by 299 vat.
  • "Funds" refers to money deposited into or withdrawable from a member's account.

These terms apply to residents of Bangladesh who are 21 years of age or older. Anyone below this age limit, or whose local laws prohibit the use of such platforms, may not use 299 vat's services.

2 Account Registration and Eligibility

2.1 Eligibility to Register

The following conditions must be met to open an account at 299 vat:

  • The applicant must be at least 21 years old.
  • All information provided must be true, accurate, and complete.
  • A person may operate only one account. If multiple accounts are found under the same person's name, they will be closed and the associated funds may be withheld.
  • Users must use their own payment method; using another person's payment method is strictly prohibited.

2.2 Identity Verification (KYC)

To maintain a safe and transparent environment, 299 vat reserves the right to verify a member's identity, age, and address at any time. Withdrawals may be temporarily suspended until verification is complete. 299 vat reserves the right to close an account if the required documents are not submitted correctly.

2.3 Account Security

Keeping the account username and password fully confidential is the member's own responsibility. Any unauthorized access to the account must be reported to 299 vat support immediately. Sharing the account with third parties is strictly prohibited.

3 Deposits and Withdrawals

3.1 Deposits

The minimum deposit amount at 299 vat is ৳300. Deposits can be made via bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, major commercial banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank are supported. It is recommended to check the latest available methods before making a deposit.

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 1 hour. Withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer. It is preferred to use the same payment method for withdrawal as was used for the deposit.

Withdrawal requests may be held if an active bonus is in place or if wagering requirements have not been met. Withdrawals may also be temporarily delayed while an identity verification process is ongoing.

3.3 Currency

All transactions on 299 vat are conducted in Bangladeshi Taka (৳). Foreign currency transactions are not supported.

4 Bonuses and Promotions

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳8,000. Before withdrawing bonus funds, a wagering requirement of 20 times the bonus amount must be completed. For example, a ৳1,000 deposit receiving a ৳1,500 bonus brings the balance to ৳2,500, and the wagering required is ৳1,500 × 20 = ৳30,000.

4.2 Other Promotions

299 vat regularly offers various promotions. Each promotion has its own terms and wagering requirements. Some notable promotions are as follows:

  • Weekly 299 vat Reload Festival: 30% of deposit, up to ৳6,000, wagering 18x.
  • 299 vat Slots Special Reward: 50% of deposit, up to ৳5,000, wagering 20x.
  • Weekend 299 vat Deposit Bonus: 40% of deposit, up to ৳8,000, wagering 15x.
  • 299 vat Birthday Gift: Up to ৳1,500, wagering 10x.
  • Refer a Friend 299 vat Reward: Up to ৳2,000, wagering 12x.

4.3 General Bonus Rules

  • A bonus may only be used in the specific games or sections associated with it.
  • If funds are withdrawn from the account before wagering requirements are met, any unused bonus will be cancelled.
  • If bonus abuse or fraudulent activity is proven, the bonus and any associated winnings will be forfeited.
  • Multiple bonuses cannot be active at the same time unless specifically permitted.

5 Member Code of Conduct and Prohibited Activities

5.1 Acceptable Conduct

When accessing the platform, members must behave honestly, lawfully, and in accordance with the established rules. Using disrespectful language toward other users or platform staff is prohibited.

5.2 List of Prohibited Activities

  • Opening or operating multiple accounts.
  • Registering with false, fabricated, or another person's identity.
  • Using software, bots, automated systems, or any other technical means to gain an unfair advantage.
  • Attempting to exploit weaknesses in the bonus system for unfair gain.
  • Attempting unauthorized access to or hacking of the platform's systems.
  • Using the platform for money laundering or other illegal financial activities.
  • Attempting unauthorized access to another member's account.

If any of the prohibited activities listed above are proven, 299 vat reserves the right to immediately suspend or permanently close the relevant account and may take legal action where applicable.

6 Sports Results and Betting Rules

6.1 Cricket and Other Sports

Cricket betting — covering all matches including BPL, IPL, and T20 World Cup — is settled based on official results. If a match is cancelled or the scheduled overs are not completed, the stake for the relevant bet may be refunded.

6.2 Odds Changes

299 vat reserves the right to change the odds on any event at any time. However, odds on bets that have already been confirmed will not change. If incorrect odds are displayed due to a technical error, 299 vat reserves the right to cancel the relevant bet.

6.3 Dispute Resolution

If a member has an objection to the result of a bet, they must notify 299 vat support in writing within 72 hours of the result being published. Objections submitted after this time will not be accepted. The decision of the support team will be considered final.

7 Responsible Gaming

299 vat believes that gaming should be a form of entertainment, not a solution to financial problems. We encourage members to set their own limits and take breaks when needed. Deposit limits, session limits, and self-exclusion options are available to members.

If you are experiencing problems related to gambling, seek help immediately. Detailed guidance on self-control and setting limits can be found on the Responsible Gaming page. No one under 21 may use 299 vat.

8 Privacy and Personal Data

Personal information provided by a member at registration is stored carefully by 299 vat. Full details of how data is collected, stored, and used can be found in our Privacy Policy. Member data is not sold to third parties; however, it may be shared with relevant authorities when required by law or to prevent fraud.

All transactions on the site are secured using SSL encryption technology. Members' financial information is never stored in an unprotected manner.

9 Intellectual Property

All content displayed on the 299 vat platform — including logos, designs, text, graphics, and software — is covered by 299 vat's intellectual property rights. Reproducing, distributing, or using this content for commercial purposes without prior permission is prohibited.

The software and content of third-party game developers such as Pragmatic Play, PG Soft, JILI, and Evolution are the intellectual property of their respective companies.

10 Service Interruptions and Technical Issues

299 vat always aims to provide uninterrupted service. However, temporary disruptions may occur due to maintenance, upgrades, or technical reasons. 299 vat is not liable for such unintentional interruptions.

If a game is left incomplete due to a disconnection, the result will be determined based on the latest data saved on the server. 299 vat is not responsible for any issues related to a member's internet connection or device.

11 Account Suspension and Closure

11.1 Closure at Member's Request

Any member may request to close their account at any time. Any eligible balance in the account at the time of the request may be withdrawn, provided all active wagering conditions have been met.

11.2 Suspension by 299 vat

299 vat may temporarily suspend or permanently close an account for the following reasons:

  • Violation of these terms and conditions.
  • Suspicious activity related to fraud or money laundering.
  • Failure to complete identity verification or provision of false information.
  • A court order or legal directive.
  • Technical or security-related reasons.

12 Limitation of Liability

299 vat provides its services on an "as is" basis. To the maximum extent permitted by law, 299 vat is not liable for:

  • Financial losses incurred by a member through gambling.
  • Errors in third-party services or software.
  • Issues with a member's own network or device.
  • Losses caused by unforeseen technical disruptions.

13 Changes to Terms

299 vat reserves the right to modify or update these terms at any time. If significant changes are made, members will be notified via their registered email or through a notice on the platform. Continued use of the site after changes have been made will be considered acceptance of the new terms.

The latest version of the terms will always be published on this page, and the date of the update will be noted at the top of the page.

14 Contact and Support

If you have any questions about any part of these terms, or need help with anything related to your account, use 299 vat's 24/7 live chat support. Support is available in both Bengali and English. Contact email: [email protected]

For quick answers to common questions, visit our FAQ page — it covers the most common questions about accounts, payments, bonuses, and gaming.

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